Important Links and Information
Centers for Disease Control and Prevention COVID-19:
World Health Organization COVID-19:
Harvard Health Publishing Coronavirus Resource Center:
County of Maui COVID-19 Coronavirus Information website:
To sign up to receive notifications from the county’s emergency alert system, Maka`ala:
Hawaii'i State Department of Health COVID-19 Updates:
Hawai'i State Department of Health Disease Outbreak Control Division:
State of Hawai'i Department of Transportation COVID -19 Information & Resources:
Hawai'i State Department of Education COVID-19 Updates and Information:
State of Hawai'i Dept. of Business, Economic Development & Tourism, Research & Economic Analysis- COVID-19 & Hawaii's Economy:
Hawai'i Chamber of Commerce COVID-19 Resources & Updates:
All inquiries and communications with the Engineering Division shall be online or over the phone only. Please call (808) 270-7835 or email with your inquiry.
Water Resources and Planning Division
For inquiries and communication with the DWS’s Water Resources and Planning Division, call (808) 270-3110.
To report a water service emergency during business or after-hours, call (808) 270-7633.
Water quality reports and additional resources from the DWS are also available on the DWS’s website at:
Fiscal Division – Billing and Accounting Sections
Water bill credit card convenience and transaction fees, as well as E-Check Fees, will be waived beginning Tuesday, March 24, 2020, through June 30, 2020.
Please call (808) 270-7730 and press "3," or call (855) 385-4836 to pay your bill over the phone. Customers can view their water bills, access account information and request electronic bill payment online by creating an account:
For inquiries and communications for DWS’s Accounting Section, call (808) 270-7781.
Administration Division and Board of Water Supply
All Board of Water Supply meetings and contested case hearings have been canceled until further notice. Email inquiries may be sent to .
DWS will continue to provide necessary services for our customers and the community.