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Important Links and Information


Centers for Disease Control and Prevention COVID-19:

World Health Organization COVID-19:

Harvard Health Publishing Coronavirus Resource Center:

County of Maui COVID-19 Coronavirus Information website:…/COVID-19-Coronavirus-Informati…

To sign up to receive notifications from the county’s emergency alert system, Maka`ala:


Hawaii'i State Department of Health COVID-19 Updates:

Hawai'i State Department of Health Disease Outbreak Control Division:

State of Hawai'i Department of Transportation COVID -19 Information & Resources:

Hawai'i State Department of Education COVID-19 Updates and Information:

State of Hawai'i Dept. of Business, Economic Development & Tourism, Research & Economic Analysis- COVID-19 & Hawaii's Economy:

Hawai'i Chamber of Commerce COVID-19 Resources & Updates:

Engineering Division

All inquiries and communications with the Engineering Division shall be online or over the phone only. Please call (808) 270-7835 or email with your inquiry.

Water Resources and Planning Division

For inquiries and communication with the DWS’s Water Resources and Planning Division, call (808) 270-3110.

To report a water service emergency during business or after-hours, call (808) 270-7633.

Water quality reports and additional resources from the DWS are also available on the DWS’s website at:

Fiscal Division – Billing and Accounting Sections

Water bill credit card convenience and transaction fees, as well as E-Check Fees, will be waived beginning Tuesday, March 24, 2020, through June 30, 2020.

Please call (808) 270-7730 and press "3," or call (855) 385-4836 to pay your bill over the phone. Customers can view their water bills, access account information and request electronic bill payment online by creating an account:

For inquiries and communications for DWS’s Accounting Section, call (808) 270-7781.


Administration Division and Board of Water Supply

All Board of Water Supply meetings and contested case hearings have been canceled until further notice. Email inquiries may be sent to

DWS will continue to provide necessary services for our customers and the community.

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